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Brittany Ferries Suspended

Go Local - Septemeber 2012

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Following the series of strikes which has been disrupting our services, our Board has reluctantly taken the decision to tie up the fleet and to cancel all crossings with immediate effect, until further notice. The only route which will be unaffected is the Poole-Cherbourg passenger service which is operated on our behalf by Condor Ferries.

This decision has not been taken lightly, but we cannot subject our passengers to the on-going uncertainty caused by wildcat strikes and cancellation of services at short notice.

We are systematically contacting our passengers by telephone, email, SMS and Twitter but this is placing enormous pressure on our contact centre so our speed of response may not be up to its usual standards.

Because of this indefinite stoppage we are recommending customers to travel to Dover where we currently have special arrangements in place with P&O Ferries and MyFerryLink to accept Brittany Ferries tickets (see below). Unused Brittany Ferries crossings will be refunded.

Brittany Ferries very much regrets the effect the disruption will have on our customers but is hopeful that a resolution will be found soon, as discussions with the unions are on-going and will continue throughout the weekend.

Alternative ferry services

We have made arrangements with P&O Ferries or MyFerryLink to accept your Brittany Ferries ticket between Calais and Dover.

You do not need to contact us, all you need to do is present your booking reference at check-in to travel with P&O Ferries or MyFerryLink free of charge. You do not need to book with these operators, or visit the terminal.

There are regular crossings between Calais and Dover but if you would like to find out more details please visit www.poferries.com. For MyFerryLink visit www.myferrylink.com.

Industrial action is not affecting services between Poole and Cherbourg.